This apprenticeship develops the skills needed to support the sale and renewal of insurance products, and is a fundamental qualification for insurance staff working across all sectors of the industry. It develops knowledge of, and confidence in, key general disciplines, before the apprentice specialises according to their ambitions and career requirements – which could include: supporting the acquisition of new clients and retention of existing clients; handling client queries; processing and analysing data; preparing and issuing documentation; general office administration.

Those looking to develop a career in the insurance industry.

The apprentice will gain a grounding in basic insurance principles, including the regulatory environment and key disciplines of underwriting and claims. They will also cover popular products, such as motor, household, healthcare and packaged commercial insurances.

Apprentices will study for the Certificate in Insurance (Cert CII) before being assessed at the end (‘end-point assessment’).

• Underwriter
• Loss adjuster
• Insurance broker
• Reinsurance
• Account manager

This apprenticeship leads to professional membership of the Chartered Insurance Institute (CII).